Privacy Policy for FitOutHero.com
Effective Date: 20/4/2025
At FitOutHero.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services, in accordance with data protection laws applicable in the UAE, USA, and internationally.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
• Full name
• Email address
• Phone number
• Physical address (for service bookings)
• Company name (for commercial inquiries)
• Payment details (if paying through online gateways)
b. Non-Personal Information:
• Browser type and version
• IP address
• Time zone setting
• Operating system and platform
• Clickstream data and pages visited
c. Cookies and Tracking Technologies:
We use cookies and similar tools to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
• To provide and manage fit-out and renovation services
• To respond to inquiries or service requests
• To send quotations, invoices, and project updates
• To process payments securely
• To improve our website performance and user experience
• To send promotional offers, only if you opt in
• To comply with legal and regulatory obligations
3. How We Share Your Information
We may share your information with:
• Service providers and subcontractors assisting in project execution (under confidentiality agreements)
• Payment processors for secure financial transactions
• Legal and regulatory authorities when required by law
• Marketing partners (only if you’ve opted in to receive promotions)
We do not sell or trade your personal data to third parties.
4. Data Security
We implement appropriate security measures such as:
• SSL encryption
• Secure payment gateways
• Access control and data segmentation
• Routine website vulnerability scanning
Despite our efforts, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
• Access or update your personal data
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Request a copy of the data we hold about you
Please contact us at privacy@fitouthero.com for any data access or removal requests.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please read their privacy policies separately.
7. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have unintentionally gathered information from a minor, please contact us.
8. International Data Transfers
As we operate in both the UAE and the USA, your data may be transferred and processed in either location. We take necessary precautions to ensure that your data is treated securely and in accordance with this policy.
9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available at www.fitouthero.com/privacy. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
FitOut Hero LLC
📍 Dubai Office:dubai alkazima building algarhoud
📍 Miami Office: miami Doral 8200 nw
📧 Email: privacy@fitouthero.com
🌐 Website: www.fitouthero.com
Terms and Conditions for FitOutHero.com
Effective Date: [20/04/2025]
Welcome to FitOutHero.com, owned and operated by FitOut Hero LLC. These Terms and Conditions govern your use of our website and the services we provide. By using our site or booking services through us, you agree to these terms in full.
1. Services Offered
FitOutHero.com provides fit-out, renovation, and interior contracting services for both residential and commercial properties in Dubai, UAE and Miami, USA. Services include—but are not limited to—design consultations, space planning, execution, and project management.
2. Booking & Quotations
• All service requests must be made via our website, phone, WhatsApp, or email.
• Quotations are valid for 15 days from the date of issue.
• A site visit may be required to finalize the quotation.
• Final pricing may vary based on unforeseen structural or technical conditions discovered during the project.
3. Payment Terms
• A 50% deposit is required to initiate work.
• The remaining 50% is payable upon substantial completion or in stages as outlined in your project agreement.
• Payments must be made via bank transfer, payment link, or cheque (UAE only).
• Late payments beyond 5 working days may be subject to a 5% late fee.
4. Cancellations & Refunds
• Once work has begun, cancellations are not permitted and no refunds will be issued.
• In the event of cancellation before the start of work, FitOutHero reserves the right to deduct a portion of the deposit to cover administrative and consultation fees.
5. Project Timeline
• Project start dates are scheduled upon receipt of the deposit.
• Estimated completion times are provided but may vary due to material availability, third-party coordination, or unforeseen conditions.
• Clients will be notified of any justified delays.
6. Client Obligations
• Clients must provide clear access to the site and necessary permissions to carry out the work.
• Clients must ensure all government and building approvals (if needed) are secured prior to project commencement.
• Clients must review and approve materials and designs before execution begins.
7. Warranty
• We provide a 12-month workmanship warranty from the date of project completion.
• This warranty covers fit-out workmanship but excludes damage caused by misuse, accidents, or third-party work.
• Material warranties are subject to supplier/manufacturer terms.
8. Intellectual Property
• All designs, visuals, concepts, and branding materials created by FitOutHero remain the intellectual property of the company unless otherwise agreed in writing.
9. Liability Disclaimer
• FitOutHero.com is not liable for indirect, incidental, or consequential damages, including delays due to force majeure or third-party vendors.
• Any claims must be submitted in writing within 7 days of discovering an issue.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party services.
11. Modifications
FitOutHero reserves the right to change these Terms and Conditions at any time. Continued use of the website or services after changes constitutes acceptance of the updated terms.
12. Governing Law
These terms are governed by the laws of:
• The United Arab Emirates for projects executed in Dubai
• The State of Florida, USA for projects executed in Miami
Any disputes shall be resolved in the respective jurisdiction.
13. Contact Us
If you have any questions regarding these Terms, please contact:
FitOut Hero LLC
📍 Dubai Office: al maxima building algarhoud dubai
📍 Miami Office: 8200 nw miami florida usa
📧 Email: support@fitouthero.com
🌐 Website: www.fitouthero.com
Copyright © 2025 Fit Out Hero - All Rights Reserved.
FIT OUT HERO
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